--- title: 🔧 How to Report a Bug in CASAFARI description: If you encounter a bug while browsing listings or using CASAFARI tools, please follow the steps below to report it: --- [Skip to content](https://helpcenter.casafari.com/en/knowledge-base/how-to-report-a-bug-in-casafari#main-content) English Show submenu for translations [![casafari - Logotype - Night](https://helpcenter.casafari.com/hs-fs/hubfs/casafari%20-%20Logotype%20-%20Night.png?width=200&height=67&name=casafari%20-%20Logotype%20-%20Night.png)](https://helpcenter.casafari.com/en/knowledge-base?hsLang=en) - Help Center Show submenu for Help Center - [Subscribe to our webinars](https://app.livestorm.co/casafari) - [YouTube Tutorials](https://www.youtube.com/watch?v=a5fwBE67IM8&list=PLfDxTRJ55GS3kYCc-sE8g405OQguVlkSt) - [Login CASAFARI](https://www.casafari.com/login) Open main navigation Close main navigation - Help Center Show submenu for Help Center - [Subscribe to our webinars](https://app.livestorm.co/casafari) - [YouTube Tutorials](https://www.youtube.com/watch?v=a5fwBE67IM8&list=PLfDxTRJ55GS3kYCc-sE8g405OQguVlkSt) - [Login CASAFARI](https://www.casafari.com/login) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base - CASAFARI](https://helpcenter.casafari.com/en/knowledge-base?hsLang=en) 2. [Data issues](https://helpcenter.casafari.com/en/knowledge-base/data-issues?hsLang=en) 3. [Reports & Feedbacks](https://helpcenter.casafari.com/en/knowledge-base/data-issues?hsLang=en#reports-feedbacks) # 🔧 How to Report a Bug in CASAFARI ## If you encounter a bug while browsing listings or using CASAFARI tools, please follow the steps below to report it: **1. Report Directly from a Property Page:** If the issue is related to a specific property listing: - Open the **property page** of the listing in question. - Locate the property details section (next to the image). - Scroll to the bottom of the first information box and click on **"Report an Error"**. - Select the **type of error** from the dropdown menu. - Provide a brief **description of the issue** you encountered. - Click **"Submit"** to send your report to our team. ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Aug-19-2025-09-41-13-6885-PM.png?width=688&height=329&name=image-png-Aug-19-2025-09-41-13-6885-PM.png)   **2. Contact Support Through the Help Center:** For general bugs or if you're unable to access the error report tool: - Click on the **Help Center** icon located in the top right corner of your CASAFARI screen. - Select **"Contact Us"** to send a message to our support team. - Alternatively, you can email us directly at **support@casafari.com**. 📌 **Tip:** Including screenshots and a brief description of the steps that led to the bug can help our team resolve the issue faster. - [Account & Setup](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#main-content) - [Account management](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#account-management) - [Account Security](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#account-security) - [Billing](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#billing) - [Branding](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#branding) - [Help & Resources](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#help-resources) - [CASAFARI Tools](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#main-content) - [Property Sourcing](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#property-sourcing) - [Property Page](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#property-page) - [Alerts](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#alerts) - [Favorites](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#favorites) - [Valuations & Market Study (CMA)](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#valuations-market-study-cma) - [Market Analytics](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#market-analytics) - [CASAFARI Connect](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#casafari-connect) - [LeadFlow](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#leadflow) - [Lead Magnet](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#lead-magnet) - [Chrome Extension](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#chrome-extension) - [Smartlinks](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#smartlinks) - [Data issues](https://helpcenter.casafari.com/en/knowledge-base/data-issues?hsLang=en#main-content) - [Updates](https://helpcenter.casafari.com/en/knowledge-base/data-issues?hsLang=en#updates) - [Reports & Feedbacks](https://helpcenter.casafari.com/en/knowledge-base/data-issues?hsLang=en#reports-feedbacks) [![casafari-\_x\_logo.png.pagespeed.ic.kqcnxRpO8B](https://helpcenter.casafari.com/hs-fs/hubfs/casafari-_x_logo.png.pagespeed.ic.kqcnxRpO8B.png?width=378&height=54&name=casafari-_x_logo.png.pagespeed.ic.kqcnxRpO8B.png "casafari-_x_logo.png.pagespeed.ic.kqcnxRpO8B")](https://www.casafari.com/wp-content/uploads/2026/05/LOGO_CASAFARI-AI_Colored.png?hsLang=en) # **Every Property, Every Detail.**   ###### Contact our [Sales Team](mailto:commercial@casafari.com). Contact our [Billing Team](mailto:billing@casafari.com). Contact our [Support Team](mailto:support@casafari.com). © 2025 Casafari Europe Ltd