Contact CASAFARI Support Team about your account
If you need help or have questions related to your CASAFARI account, our support team is here to assist you. You can reach out via email or directly through the Help Center.
Contacting Support via Email
To request information or assistance regarding your account, simply:
- Open your email (gmail, outlook, etc.) - the email should be sent from the email address registered in CASAFARI
- Compose a message to: support@casafari.com
- Include the following details in your message:
- Your full name
- The email address linked to your CASAFARI account + NIF (optional)
- A clear description of your request or issue
Our team will review your inquiry and get back to you as soon as possible.
Contacting Support via Help Center
Alternatively, you can contact our support team directly from the platform:
- Log in to your CASAFARI account at www.casafari.com.
- In the top right corner, click on "Help Center".
- Scroll and click "Contact Us".
- Fill out the form with your details and the nature of your request.
🕐 Support Availability
Our support team usually replies within one business day. Response times may vary based on request volume. If you have any urgent issues, we recommend using the Help Center form for faster routing.