--- title: Contact CASAFARI Support Team about your account description: If you need help or have questions related to your CASAFARI account, our support team is here to assist you. You can reach out via email or directly through the Help Center. --- [Skip to content](https://helpcenter.casafari.com/en/knowledge-base/contact-casafari-support-team-about-your-account#main-content) English Show submenu for translations [![casafari - Logotype - Night](https://helpcenter.casafari.com/hs-fs/hubfs/casafari%20-%20Logotype%20-%20Night.png?width=200&height=67&name=casafari%20-%20Logotype%20-%20Night.png)](https://helpcenter.casafari.com/en/knowledge-base?hsLang=en) - Help Center Show submenu for Help Center - [Subscribe to our webinars](https://app.livestorm.co/casafari) - [YouTube Tutorials](https://www.youtube.com/watch?v=a5fwBE67IM8&list=PLfDxTRJ55GS3kYCc-sE8g405OQguVlkSt) - [Login CASAFARI](https://www.casafari.com/login) Open main navigation Close main navigation - Help Center Show submenu for Help Center - [Subscribe to our webinars](https://app.livestorm.co/casafari) - [YouTube Tutorials](https://www.youtube.com/watch?v=a5fwBE67IM8&list=PLfDxTRJ55GS3kYCc-sE8g405OQguVlkSt) - [Login CASAFARI](https://www.casafari.com/login) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base - CASAFARI](https://helpcenter.casafari.com/en/knowledge-base?hsLang=en) 2. [Account & Setup](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en) 3. [Account management](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#account-management) # Contact CASAFARI Support Team about your account ## If you need help or have questions related to your CASAFARI account, our support team is here to assist you. You can reach out via email or directly through the Help Center. ### ***Contacting Support via Email*** *To request information or assistance regarding your account, simply:* *1. Open your email (gmail, outlook, etc.) - the email should be sent from the email address registered in CASAFARI* *2. Compose a message to:* ***support@casafari.com*** *3. Include the following details in your message:* - *Your full name* - *The email address linked to your CASAFARI account + NIF (optional)* - *A clear description of your request or issue* *Our team will review your inquiry and get back to you as soon as possible.* --- ### ***Contacting Support via Help Center*** *Alternatively, you can contact our support team directly from the platform:* - ***Log in*** *to your CASAFARI account at*[*www.casafari.com*](https://www.casafari.com/?hsLang=en)*.* - *In the top right corner, click on* ***"Help Center"****.* - *Scroll and click* ***"Contact Us"****.* - *Fill out the form with your details and the nature of your request.* - *![](https://helpcenter.casafari.com/hs-fs/hubfs/CPT2508071758-252x173-gif-1.gif?width=252&height=173&name=CPT2508071758-252x173-gif-1.gif)* --- ### ***🕐 Support Availability*** ### *Our support team usually replies within one business day. Response times may vary based on request volume.* - [Account & Setup](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#main-content) - [Account management](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#account-management) - [Account Security](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#account-security) - [Billing](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#billing) - [Branding](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#branding) - [Help & Resources](https://helpcenter.casafari.com/en/knowledge-base/account-setup?hsLang=en#help-resources) - [CASAFARI Tools](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#main-content) - [Property Sourcing](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#property-sourcing) - [Property Page](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#property-page) - [Alerts](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#alerts) - [Favorites](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#favorites) - [Valuations & Market Study (CMA)](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#valuations-market-study-cma) - [Market Analytics](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#market-analytics) - [CASAFARI Connect](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#casafari-connect) - [LeadFlow](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#leadflow) - [Lead Magnet](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#lead-magnet) - [Chrome Extension](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#chrome-extension) - [Smartlinks](https://helpcenter.casafari.com/en/knowledge-base/casafari-tools?hsLang=en#smartlinks) - [Data issues](https://helpcenter.casafari.com/en/knowledge-base/data-issues?hsLang=en#main-content) - [Updates](https://helpcenter.casafari.com/en/knowledge-base/data-issues?hsLang=en#updates) - [Reports & Feedbacks](https://helpcenter.casafari.com/en/knowledge-base/data-issues?hsLang=en#reports-feedbacks) [![casafari-\_x\_logo.png.pagespeed.ic.kqcnxRpO8B](https://helpcenter.casafari.com/hs-fs/hubfs/casafari-_x_logo.png.pagespeed.ic.kqcnxRpO8B.png?width=378&height=54&name=casafari-_x_logo.png.pagespeed.ic.kqcnxRpO8B.png "casafari-_x_logo.png.pagespeed.ic.kqcnxRpO8B")](https://www.casafari.com/wp-content/uploads/2026/05/LOGO_CASAFARI-AI_Colored.png?hsLang=en) # **Every Property, Every Detail.**   ###### Contact our [Sales Team](mailto:commercial@casafari.com). 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