--- title: Photobooking Integration by Whitebalance description: The PhotoBooking integration service results from a partnership that provides a complete offering of professional multimedia content production. Through this integration, CASAFARI CRM clients can request Photography, Video, Virtual Tours, Digital Home Staging and Image Editing services, ensuring high-quality solutions for promoting their properties. --- [Skip to content](https://helpcenter.casafari.com/en/crm/integration-photobooking-by-whitebalance#main-content) - [English](https://helpcenter.casafari.com/en/crm/integration-photobooking-by-whitebalance) - [Español](https://helpcenter.casafari.com/es/crm/integracción-photobooking-by-whitebalance) - [Português - Portugal](https://helpcenter.casafari.com/pt-pt/crm/integração-photobooking-by-whitebalance) English Show submenu for translations ![login-logo.png\]](https://helpcenter.casafari.com/hs-fs/hubfs/login-logo.png?height=23&name=login-logo.png) Open main navigation Close main navigation - - [English](https://helpcenter.casafari.com/en/crm/integration-photobooking-by-whitebalance) - [Español](https://helpcenter.casafari.com/es/crm/integracción-photobooking-by-whitebalance) - [Português - Portugal](https://helpcenter.casafari.com/pt-pt/crm/integração-photobooking-by-whitebalance) English Show submenu for translations - casafaricrm.com casafaricrm.com How can we help you? - There are no suggestions because the search field is empty. 1. [CRM - Helpdesk](https://helpcenter.casafari.com/en/crm?hsLang=en) 2. [Third-Party Integrations](https://helpcenter.casafari.com/en/crm/third-party-integrations?hsLang=en) # Photobooking Integration by Whitebalance #### The PhotoBooking integration service results from a partnership that provides a complete offering of professional multimedia content production. Through this integration, CASAFARI CRM clients can request Photography, Video, Virtual Tours, Digital Home Staging and Image Editing services, ensuring high-quality solutions for promoting their properties. How to request the service step by step: **How to register:** Via the left-hand sidebar, go to **Integrations \> List** and find **PhotoBooking**. To register, click **“Sign up”:** ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-02-50-22-9631-PM.png?width=269&height=87&name=image-png-Jan-09-2026-02-50-22-9631-PM.png) ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-02-57-34-6726-PM.png?width=300&height=511&name=image-png-Jan-09-2026-02-57-34-6726-PM.png) After signing up, the options to view prices and view orders will be available: ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-04-43-50-6741-PM.png?width=300&height=501&name=image-png-Jan-09-2026-04-43-50-6741-PM.png) **How to view requests:** In **“View orders”**, you will find the complete list of PhotoBooking orders. By selecting **“Open PhotoBooking”**, you will be redirected to the respective external page. ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-04-46-45-2896-PM.png?width=670&height=115&name=image-png-Jan-09-2026-04-46-45-2896-PM.png) **How to view prices\*:** The price list is displayed on two pages: the **Orders** page and the **Integrations** page: ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-04-51-32-3470-PM.png?width=670&height=109&name=image-png-Jan-09-2026-04-51-32-3470-PM.png) ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-04-52-15-0106-PM.png?width=300&height=500&name=image-png-Jan-09-2026-04-52-15-0106-PM.png) ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-04-52-37-0045-PM.png?width=400&height=497&name=image-png-Jan-09-2026-04-52-37-0045-PM.png) \*prices are subject to change.   **How to access the external PhotoBooking panel:** You can access the external PhotoBooking panel on the **Orders List** page by clicking the **“Open PhotoBooking”** button. The panel will open in a new browser tab. **IMPORTANT:** When accessing the external panel for the first time, you will need to create a password by clicking **“Recover Password”** and following the instructions to set it up. ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-04-54-25-5129-PM.png?width=279&height=87&name=image-png-Jan-09-2026-04-54-25-5129-PM.png)   ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-04-54-52-5941-PM.png?width=350&height=693&name=image-png-Jan-09-2026-04-54-52-5941-PM.png)   **How to create a new media service request for a property:** After signing up, you can access the property details and request the service by clicking **“Media”** and then the **“Request PhotoBooking service”** button. ![](https://helpcenter.casafari.com/hs-fs/hubfs/image-png-Jan-09-2026-04-56-24-9259-PM.png?width=670&height=289&name=image-png-Jan-09-2026-04-56-24-9259-PM.png) After clicking **“Request PhotoBooking service”**, you will be redirected to a new page in the PhotoBooking control panel, where you must enter the user and property details. ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-24-36-2945-PM.png?width=400&height=499&name=undefined-Nov-20-2025-02-24-36-2945-PM.png) Enter the property details: ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-28-21-7672-PM.png?width=400&height=449&name=undefined-Nov-20-2025-02-28-21-7672-PM.png) Select the service (an information table will be displayed on the right): ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-37-36-8425-PM.png?width=600&height=444&name=undefined-Nov-20-2025-02-37-36-8425-PM.png) After entering the request details, you must proceed with the payment: ![undefined-Nov-20-2025-02-41-03-2817-PM](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-41-03-2817-PM.png?width=670&height=313&name=undefined-Nov-20-2025-02-41-03-2817-PM.png) When accessing the property details after submitting the request, you will be able to see in the **“Media”** tab that the request is being processed: ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-42-56-7906-PM.png?width=670&height=277&name=undefined-Nov-20-2025-02-42-56-7906-PM.png) By clicking the **“Ongoing PhotoBooking Request”** button, you will be redirected to the **Orders** page, where you can check the status and details of the request. ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-44-11-5211-PM.png?width=670&height=181&name=undefined-Nov-20-2025-02-44-11-5211-PM.png)   **How to add photos to the property:** After the requested service is delivered, the status changes to **“Delivered”**, and it will be possible to add, replace and download media. To view the service details, click **“View service”**. ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-52-15-3226-PM.png?width=670&height=146&name=undefined-Nov-20-2025-02-52-15-3226-PM.png) You can view the media products of each service by clicking the **“Detail”** button. ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-53-40-6393-PM.png?width=670&height=223&name=undefined-Nov-20-2025-02-53-40-6393-PM.png) A pop-up window will appear with the options: - **“Add Photos”** (new photos are automatically added to the property while keeping the existing ones); - **“Replace Photos”** (new photos automatically replace the existing ones); - **“View Photos”** (the user is redirected to a Google Drive folder where the media can be downloaded manually). ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-54-02-7700-PM.png?width=670&height=229&name=undefined-Nov-20-2025-02-54-02-7700-PM.png)   **How to map an external PhotoBooking service request to a CRM property:** A request made in the external PhotoBooking panel is sent to the CRM under the following conditions: - **Automatic mapping:** The system automatically maps the request when the property reference of the external service request matches a property reference in the CRM. - **Manual mapping:** When the property reference of the external service request does not match a CRM property reference, the user must perform the mapping manually. The following steps are required to map the property: 1. Click **“Assign property”:** ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-58-47-5487-PM.png?width=670&height=277&name=undefined-Nov-20-2025-02-58-47-5487-PM.png) 2. Search for the property to map it to the PhotoBooking request: ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-59-02-2150-PM.png?width=400&height=192&name=undefined-Nov-20-2025-02-59-02-2150-PM.png) ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-59-29-2004-PM.png?width=500&height=285&name=undefined-Nov-20-2025-02-59-29-2004-PM.png) 3. Confirm the mapping. 4. The system displays the icon ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-02-57-54-6024-PM.png?width=19&height=28&name=undefined-Nov-20-2025-02-57-54-6024-PM.png), indicating that the mapping has been completed. ![](https://helpcenter.casafari.com/hs-fs/hubfs/undefined-Nov-20-2025-03-00-04-5583-PM.png?width=670&height=277&name=undefined-Nov-20-2025-03-00-04-5583-PM.png)   **Note:** *Properties must have the country set to **Portugal** (PhotoBooking **only provides services in Portugal**).*   --- This feature is available for all **CASAFARI CRM** users.   For more information, please contact us by email: [help@casafaricrm.com](mailto:help@casafaricrm.com) - [Lead & Deal Management](https://helpcenter.casafari.com/en/crm/lead-deal-management?hsLang=en) - [Property Listings](https://helpcenter.casafari.com/en/crm/property-listings?hsLang=en#main-content) - [Management & Workflow](https://helpcenter.casafari.com/en/crm/property-listings?hsLang=en#management-workflow) - [Portals](https://helpcenter.casafari.com/en/crm/property-listings?hsLang=en#portals) - [Contact Directory](https://helpcenter.casafari.com/en/crm/contact-directory?hsLang=en) - [Website Management](https://helpcenter.casafari.com/en/crm/website-management?hsLang=en) - [System Settings & Configuration](https://helpcenter.casafari.com/en/crm/system-settings-configuration?hsLang=en) - [User Account Management](https://helpcenter.casafari.com/en/crm/user-account-management?hsLang=en) - [Analytics & Insights](https://helpcenter.casafari.com/en/crm/analytics-insights?hsLang=en) - [Third-Party Integrations](https://helpcenter.casafari.com/en/crm/third-party-integrations?hsLang=en) - [Pro Tips & Best Practices](https://helpcenter.casafari.com/en/crm/pro-tips-best-practices?hsLang=en) [![Chill listening crop-3](https://helpcenter.casafari.com/hs-fs/hubfs/login-logo.png?width=197&height=23&name=login-logo.png "Chill listening crop-3")](https://support.casafaricrm.com/en) casafaricrm.com Helpdesk Copyright © 2026, CASAFARI